Terms of service

OVERVIEW

This website is operated by Nurtin Trading Co. L.L.C. (“Nurtin”, “we”, “us” and “our”). Nurtin operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including limitations of liability and disclaimers.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years old, or accessing the Services under the supervision of a legal guardian.

To use the Services, you may be required to provide certain information, including your email address, billing, payment, and shipping information. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person.

SECTION 2 - OUR PRODUCTS

We strive to provide accurate descriptions of our products. However:

• Product appearance may vary depending on device settings
• We do not guarantee that products will meet all expectations

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to:

• Limit quantities
• Discontinue products
• Refuse sales to any customer at our discretion

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Orders are only confirmed once accepted by Nurtin.

We reserve the right to:

• Accept or reject any order
• Cancel orders due to pricing errors, suspected fraud, or operational issues
• Limit quantities per customer

Once an order is confirmed, cancellation may not be possible.

You agree that purchases are for personal use only and not for resale or export without prior written approval.

All purchases are subject to our Return & Refund Policy.

SECTION 4 - PRICES AND BILLING

• All prices are listed in AED (United Arab Emirates Dirhams)
• Prices exclude VAT and delivery charges unless otherwise stated
• Prices may change without notice

You agree to provide accurate and complete billing and payment information and to use authorized payment methods only.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers or circumstances beyond our control.

For full details, please refer to our Shipping Policy.

SECTION 6 - RETURNS AND REFUNDS

All returns and refunds are governed by our Return & Refund Policy.

Certain items, including opened personal care products, are non-returnable.

SECTION 7 - CASH ON DELIVERY (COD)

For Cash on Delivery (COD) orders:

• Customers must ensure availability to receive the order
• Repeated refusal of delivery may result in:
• Restriction or suspension of COD privileges
• Additional delivery charges on future orders

SECTION 8 - INTELLECTUAL PROPERTY

All content on this website, including logos, trademarks, images, text, and product content, is owned by Nurtin or its licensors and is protected by applicable laws.

You may not reproduce or use any content without prior written consent.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nurtin is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Nurtin. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Nurtin, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Nurtin.

SECTION 10 - PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit feedback, reviews, or suggestions, you grant Nurtin a worldwide, royalty-free license to use, modify, and publish such content.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, or interfere with the website’s functionality.

We reserve the right to suspend or terminate access for violations.

SECTION 14 - OPTIONAL TOOLS

We may provide access to third-party tools which are provided “as is” without warranties. Use of such tools is at your own risk.

SECTION 15 - THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked through our platform.

SECTION 16 - TERMINATION

We may terminate or suspend access to the Services at any time without notice.

SECTION 17 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted under UAE law, Nurtin shall not be liable for indirect or consequential damages. Liability is limited to the amount paid for the product.

SECTION 19 - INDEMNIFICATION

You agree to indemnify and hold harmless Nurtin and its partners from claims arising from your breach of these Terms or misuse of the Services.

SECTION 20 - SEVERABILITY

If any provision is found to be invalid, the remaining provisions remain enforceable.

SECTION 21 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision shall not constitute a waiver.

These Terms constitute the entire agreement between you and Nurtin.

SECTION 22 - ASSIGNMENT

You may not assign your rights without our consent. Nurtin may assign its rights without restriction.

SECTION 23 - GOVERNING LAW

These Terms shall be governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of the courts of Dubai, United Arab Emirates.

SECTION 24 - CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use constitutes acceptance.

SECTION 25 - CONTACT INFORMATION

Nurtin Trading Co. L.L.C.
Email: info@nurtin.com
Address: Office No: 101-19, Leader Properties LLC, Deira, Deira Grand Souk, Dubai, PO Box: 74113, Dubai, UAE
Trade License No.: 1563295